PERCS Gold
Pre-Collections Revenue Generator that helps recover patient balances before accounts move to collections.
Automated Patient Communication
PERCS Gold is a standalone program from VestaCare designed to recover patient balances at the most critical moment in the revenue cycle – after the final bill is known and just before accounts are sent to collections or written off.
PERCS Gold is easy to install, operates quietly in the background, requires virtually no hospital IT involvement and no incremental staff effort, and helps hospitals secure revenue that would otherwise be lost.
Patient Outcomes
When patients engage with PERCS Gold, outcomes include:
Immediate Payment
Automatically posted to the account
AutoPay Plan Enrollment
Distributes payments over time while keeping the account out of collections
No Action
Encounter continues its normal statement cycle without interference
PERCS Gold ensures patients are offered affordable, dignified options before balances escalate to collections.
Why PERCS Gold
Recover More. Without Adding Work or Risk.
Traditional billing and statement cycles become less effective at the very end of the encounter lifecycle – yet meaningful recovery opportunity still exists.
PERCS Gold activates after existing vendors and workflows have completed their work, providing one final, automated opportunity to engage patients and secure payment before bad debt or collections.
Designed to Complement – Not Replace – Your Existing Vendors
PERCS Gold does not replace your billing system, statement vendor, or patient payment platform.
It seamlessly complements your existing revenue-cycle ecosystem, enabling a final recovery layer that runs independently and does not interfere with current processes.
Value for your organization
Choose a perspective to see how PERCS Gold helps hospital leadership, revenue cycle teams, and patients.
Incremental revenue with zero operational lift
Recover revenue before bad debt
Captures payments from accounts that are typically written off or sent to collections.
Truly automated
PERCS Gold manages scheduling, outreach, patient responses, payment plans, and reconciliation without staff involvement.
Low risk, low cost deployment
Fast to install with no HL7, no APIs, and no complex or expensive integrations needed.
Predictable and auditable outcomes
All communications, interactions, and payments are logged for compliance, reporting, and financial oversight.
How PERCS Gold
fits Into the Revenue Cycle
Final patient responsibility is determined
Statement cycles near completion
PERCS Gold activates automatically
Patient is engaged through preferred channels
Payments or consolidated AutoPay Plans are secured
Account avoids collections and bad debt
Purpose-Built for the Last Mile of Revenue Recovery.
PERCS Gold is not:
- close A billing system
- close A statement vendor
- close A replacement for existing patient payment platforms
It is a late-cycle revenue recovery layer, purpose-built to operate after standard processes have already failed.
The Result
PERCS Gold transforms the last mile of patient billing into a revenue-securing-opportunity – without adding cost, effort, or friction.
It protects hospital margins, reduces bad debt, and delivers a better experience for both patients and staff.
See How Much Revenue You May Be Recovering Before Bad Debt
PERCS Gold helps recover patient balances before accounts move to collections, with minimal day-to-day workload for your team.
Your Inputs
Enter a few values to estimate potential monthly and annual upside.
Example: 500000 means $500,000 each month.
Typical range is around 2% to 3%.
Adjust within the suggested 8% to 11% range.
Estimated Opportunity
Illustrative estimate based on your inputs.
Estimated monthly revenue recovered with PERCS Gold
$0
Estimated additional monthly revenue vs. current approach
$0
Estimated annual impact that directly drops to your bottom line.
$0
Estimate only. Actual results depend on account mix, timing, outreach strategy, and patient response.
Ready to Transform Your Revenue Recovery?
Join healthcare organizations that have recovered revenue from near-write-offs with PERCS Gold.