VestaPay Connect

Advanced telecommunication solution that empowers hospital staff to connect with patients seamlessly, enhancing operational efficiency and overall patient experience.

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Redefining Patient Engagement

VestaPay Connect streamlines staff workflows and redefines how your hospital communicates with patients — from single-click dialing and integrated VOIP to AI-powered call recording and automatic EMR posting.

Built into the VestaPay Virtual Staff Collaboration (VSC) experience, Connect gives your team one place to initiate calls, manage inbound volume, forward and conference, and tie every conversation to the right patient and the right documentation.

What VestaPay Connect Delivers

01 call

Seamless Staff-Initiated Patient Calls

  • Single-click dialing from VestaPay VSC
  • Integrated VOIP functionality
  • Name and phone number verification
  • AI-powered call recording & transcription
  • Auto-posting into your hospital’s EMR system
02 call_received

Enhanced Inbound Call Management

  • Link patient calls to their account for accurate record association
  • Auto-assign inbound calls to the right staff for streamlined follow-up
03 group

Call Forwarding and Conferencing

  • Connect additional staff from other departments (e.g., billing, scheduling) to active calls
  • Integrate live chat with ongoing conversations for a unified communication experience
04 medical_services

Streamlined Denial Prevention and Clinician Support

  • Connect staff with clinicians to address claim denials and link call records with supporting documentation
  • Enable clinicians to record, transcribe, and post clinical notes directly into the EMR system for timely, accurate updates

Unmatched benefits for your hospital

check_circle 100% Data Integration check_circle Advanced Patient Communication check_circle Simplified Workflows check_circle Improved Revenue Recovery

What Our Clients Say

See how VestaCare is transforming revenue operations for healthcare organizations

"

With VestaPay, we're generating hundreds of thousands of dollars in new monthly revenue, effortlessly. Our staff didn't have to change a single step.

Greg Carda
Missouri Delta Medical Center

Greg Carda

CFO, Missouri Delta Medical Center

Take Your Hospital to the Next Level

See how VestaCare dramatically improves the patient experience and hospital revenues.

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Tell us your challenge and VestaCare will help you find the best solution for your hospital.

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